BY. ALBERTO ROBLES OLVERA                                                               NUA:  786486

 

The Communication Process

 

1-How do you define communication?

 

For me communication is a process that consists of the transmission and exchange of messages between a sender and a receiver. And it is essential for life in society, because it allows human beings to express ourselves and share information with each other, establish relationships, reach agreements and be able to organize ourselves.

 

2- What is the role of communication in management of business?

I think the role of communication in business management is fundamental, being one of the essential factors for its proper functioning and development. Creating good communication strategies and effective systems, makes the rest of the team and business scheme improve in every way; This improves the competitiveness of the organization, as well as the way in which it can adapt to the changes that occur in its environment, in order to achieve the objectives that have been initially proposed. At the same time, the existence of effective communication in the management of the company encourages employee motivation, as well as commitment and involvement in corporate tasks, creating an orderly and homogeneous work environment in its communication channels.

 

3- What are the different purposes of communication? Briefly explain any five of them.

 

-For teaching: It is important because it helps to avoid for example accidents in the workplace, we always have to concern about employee’s safety.

-For instruction: It is the most common way we know that is used in business, it basically means to give orders or instructions to complete a specific task.

-For evaluation: It is essential to examinate the activities so we can let the people know if they’re achieving the organization goals.

-For integration: It is when we have to join different parts or teams of the internal organization to make activities together so we have to make sure everybody is on the same line.

-For image building: The organization is not isolate from the society and in order to build a strong business confidence we have to make sure to have a good image.

 

 

4-  Discuss the different situations when communication exists.

 

First, there must be an issuing person who wants to transmit some information; And to that desire there must be a receiver to whom the information will be transmitted. Subsequently, the process continues when the receiver partially or totally understands the information that is transmitted to him; And depending on the level of understanding or interpretation of the information, the receiver responds to the message or issues feedback.

Finally, the cycle can continue as many times as necessary until the communication channel feels satisfied or wants to end the cycle.

 

5- “Communication is an exchange of facts, ideas, opinions and emotions by two or more

persons.” Explain the statement and discuss the role of feedback in communication.

 

Communication exists when you feel the need to be heard or understood by someone for a specific purpose; And precisely the feedback is important in the communication process because it is the part that manages to fulfill the initial need for communication, reach an end, and know that the objective was correctly fulfilled, so we can know if our idea or initial message has been successful. been fully understood by the recipient. , otherwise we will never know if the message has not been received or understood, and the initial objective will not have been achieved.

 

6- “Communication is the two-way process.” Explain.

 

This reminds me of the phrase that says "If a tree falls in a forest and no one is around to hear it, does it make a sound?" Although it is posed with a philosophical purpose, it is essential to know the perception of communication and the reason why it exists, to be heard and understood, without there are no two parts in the process, to be transmitted and received, really it wouldn't make sense that it existed. Simply because it would not fulfill the essential function of communicating something to someone.

 

7- Discuss the elements of the communication process.

 

It starts with the sender who wants to share something that is called a message the he has to encode the message after that he has to choose a correct channel that could be for example an email then the message gets to the receiver who has to decode the message and then give a feedback. It also exists the brain drain which means a break on the cycle at any element or level.

 

8- Give three examples of brain drain in communication process.

 

1-    If the decoding does not have a correct or desired interpretation by the transmitter and the receiver misinterprets the message.

 

2-    If the communication channel is not functional and the message never reaches the receiver.

 

3-     When the transmitter does not formulate what he is trying to say in a clear way.